Bothun Insurance Agency Mission Statement
Our mission is to build partnerships with individuals and businesses through a team effort that embraces service, integrity, product knowledge and client needs.
Guiding Principles
- Confidence
We will always practice fairness, truthfulness, and professionalism in all our business dealings.
- Commitment
We are committed to our staff and clients. Our success can only be obtained through the success of our clients. We are interested in establishing and preserving longstanding, mutually advantageous relationships.
- Teamwork
We are dedicated to developing a spirit of cooperation between staff, clients and carriers that fosters appreciation and respect for the highest level of service.
- Relationships
We strive for the highest client satisfaction, understanding it’s never “business as usual” when you get to know someone.
- Integrity
We will demonstrate high professionalism and ethical standards – we remain at the forefront of the latest in education, training and trends about the market, products and our industry to bring you a variety of products, competitive pricing and vast experience.
- Innovation
We will provide a positive atmosphere for our employees that will allow them to be able to expand their knowledge to effectively develop appropriate insurance solutions for various risks.
Customer service is not a department, it’s an attitude.